During my time as a security contractor, specifically in Angola, Iraq and Afghanistan, I witnessed and took part in seven different real-life emergency procedure events. These were mostly as a result of stand-off attacks on the compounds or bases where I happened to be at the time. After the first two incidents I realized this wasn’t just bad luck and I started to pay extra attention to the emergency briefings when arriving at any new compound or base. I knew bad things could happen, they might happen again, and coming out intact depended on being well prepared.
Over the years in those countries and then others, I developed a sense for how a planned emergency drill or procedure would hold up during an actual emergency event. I came away from these experiences with a critical awareness around the practical requirements for emergency procedure planning. I can summarize all of this in two simple points for consideration:
Some years later I found myself as the Head of Security for an international school in Africa. The first thing I realized was how vulnerable an international school is. Applying realistic and effective emergency procedures was a whole new ball game. Also, you cannot just hand a work-loaded administrator an emergency manual and say that’s what we do in an emergency. They, and the whole school, need to see how it works in practice.
International schools are busy places. Emergency procedure planning is vital but whole-school emergency drills are disruptive. Practice drills need to be scheduled with prior approval from each division head for the least disruptive available times in a school day. In addition, each drill should ideally be carried out at different levels of complexity and convenience. This means running announced drills during class times when students are under direct supervision and easily controlled, to unannounced scenario-based drills during break times when students are scattered. The school also needs to become familiar with each unique alarm tone and announcement signaling a specific drill, including the expected procedure to follow. To achieve this, you would need at least three practices per drill-type during the school year. So, when you get the opportunity to drill, make the most of it!
This then brings to mind some of the very well-intended recommended “best practice” procedures out there for international schools. They include up to six different types of emergency drills: lock-down, clear the hallways, duck and cover, shelter in place, evacuation, and reverse evacuation. Anyone who has conducted a school drill would probably be thinking about the practicalities of six separate drill procedures. Six different alarm tones are likely to cause some confusion, especially in schools without a PA system. Some systems do not reach every corner of the campus, like swimming pools, noisy gym halls, and sports fields – hence the need for an easily identifiable alarm tone, siren, or signal. If we then apply the logic of three-practices-per-drill, and with the available school months in the year, you would need an emergency drill every second week. Unfortunately, this runs the real risk of inducing alarm and drill fatigue in your school. Practice drills will eventually become nothing more than annoying disruptions for staff and students, and the school will push back.
One of the primary objectives when dealing with any emergency is gaining control of the school. This means getting people out of harm’s way to a safe place as quickly as possible. That then allows for your emergency management team to collect themselves, communicate, and decide the next course of action. It also allows for your security team to launch their sweep and search function and/or incident intervention procedures. To achieve these objectives the following three procedures were found to be useful as all-school drills:
With only three procedures and alarm tones for the school to get used to, applying the three-practice-per-drill logic would require roughly one drill per month. This seems a little more realistic and effective. That all sounds simple enough; however, there is an emergency planning and management structure that needs to be in place in order to produce “realistic and effective” drills.
A visual diagram of what that framework might look like. (Photo source: Mike Mills)
Stay safe!
Originally published through the Association for the Advancement of International Education.
Mike Mills is a security consultant, trainer, and contractor. His related experience began in the military as a young paratrooper, where as a non-commissioned officer received operational service awards and saw active duty during the South African/Cuban conflict in Angola. He went on to join and serve in the Hertfordshire Constabulary, United Kingdom until shortly after the start of Operation Iraqi Freedom. He then entered the world of security contracting, and initially deployed as team leader on Personal Security Detachment (PSD) assignments in Iraq and then Afghanistan, which included US Department of Defense and USAID contracts respectively. Mike then took on consultant and trainer contracts for Hostile Environment Awareness Training (HEAT) provided to European Union election observers deploying on international election observation tasks. He also deployed as Assistant Security and then Security Manager on contracts for the European Union election observation missions in Afghanistan, Lebanon, and Myanmar. More recently Mike was Head of Security for the American International School of Lusaka (AISL) in Zambia and then as Security Manager for Providence Medical Group in Spokane, Washington. In addition to a list of military courses and qualifications, Mike held a South African commercial pilot license and flew helicopter charter flights between security contracts. He has a Business and Technology Education Council (BTEC) Diploma in Special Security Management and qualified on the US Diplomatic Security Service - Federal Active Shooter Response Program. Mike´s wife is an international school Principal, and they are both deeply invested in school security and student safety.